Refund & Return Policy

We want you to be completely satisfied with your purchase.

If you are not satisfied with your product, you may return it within 7 days of delivery for a refund or exchange, subject to the following conditions:

• The product must be unused and in its original packaging

• Proof of purchase must be provided

• Returns must be requested within 7 days of receiving your order

Please note:

• Due to the nature of our products, opened or used items may not be eligible for return unless defective

• Shipping costs for returns are the responsibility of the customer unless the item is faulty or incorrect

To initiate a return, please contact us at:
sales@niniknowsbest.co.za

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.